Services

HKG TECHNOLOGY SERVICES : Periodic Maintenance Program

The reliability of computer equipment is a vital component of a successful business. With the proliferation of viruses and unauthorized hacking along with the daily usage and wear and tear of computers and applications, it is important to keep servers and workstations running smoothly. By maintaining computer business equipment on a scheduled plan, we can help reduce system and employee downtime as well as improve ROI (return on investment). HKG's Periodic Maintenance Program is designed to help maintain your computer business equipment by employing comprehensive testing and assessment on your entire network including:

• Servers
• Workstations
• Printers
• Applications / Software
• Network Devices
• Routers - Switches / Hubs

Our team will conduct thorough optimization procedures to ensure network stability and efficiency. During our Periodic Maintenance Program visit, some of the basic maintenance services we perform include the following:

• Review and resolve error and incident logs
• Review back-up logs
• Optimize email servers
• Optimize system hard drives
• Install latest Service Packs, patches and updates

Network Security is a critical aspect of business computing. With the never-ending siege of viruses and hacker attacks, HKG works to prevent security intrusions, thereby protecting your assets and avoiding the costly consequences of workflow standstill. Our security assessment involves the following:

• Search for and resolve system virus infections and hacking vulnerabilities
• Penetration testing of Firewall
• Upgrade virus software to latest version
• Ensure UPS is operating normally

The results of our Periodic Maintenance Program visit includes a detailed report, outlining the procedures performed, any out of the ordinary findings, as well as recommendations for action (if needed). In addition, the report furnishes updated information such as serial numbers, scripts, hard disk space and capacity, as well as virus protection status and open firewall ports . Your maintenance history will be compiled for reference and future planning. Our team will review the report with you to discuss all issues.